Citizen-Centric Resiliency In Challenging Times

Insights for Digital Government

Citizens need great digital government now more than ever yet agencies face new people, process, and technology hurdles that weaken their digital service capabilities. Featured Speaker, Forrester VP & Principal Analyst Rick Parrish, will reveal new data & best practices to help agencies overcome these hurdles. Watch to also hear a panel of IT leaders share how they're providing better COVID-era citizen experiences.

In this webcast, you'll learn to...

  • Drive great digital experiences during & after a pandemic
  • Boost employee engagement, sidestep procedural hangups & implement resilient tech solutions
  • Focus efforts to strengthen citizen-centric resiliency quickly


  • Rick Parrish
  • VP, Principal Analyst Serving Customer Experience Professionals
  • Forrester Research

  • John Jeremiah
  • Product Marketing Leader & DevOps Evangelist
  • GitLab

  • Harold Smith
  • CEO & Co-founder
  • Monkton

Watch the webcast today